Skip to main content
Recovery control available 24 hoursEmergency? Call 01227 206 444
  1. Home
  2. Business and network services

Business and network services

Recovery Clubs and Assistance Providers

24-hour Kent and South East recovery support for control rooms, clubs and assistance networks through APEX operator 2221361.

FGH Assist

A dependable front door into Kent

FGH Assist provides breakdown, accident, storage and onward-movement support for recovery networks. Coverage, vehicle class, passenger requirements, reporting and escalation arrangements can be agreed during supplier onboarding.

Every instruction is assessed against the vehicle, location, condition, access and intended destination. Where a specialist vehicle class or procedure is required, capability is confirmed before acceptance.

Recovery clubs and assistance providers

Dispatch FGH Assist through APEX

Speak with our network team about coverage, vehicle classes, storage, reporting and agreed service requirements.

Contact our network team
APEX operator2221361
Availability24 hours
Primary areaKent & South East
Telephone01227 206 444

Service scope

What this service can cover

The exact response is confirmed against the job information provided. We avoid making blanket capability claims where vehicle class, load, damage or access changes the requirement.

01

APEX dispatch

Jobs can be dispatched through APEX using operator number 2221361.

02

Kent coverage

Primary and secondary coverage requirements can be agreed with the network team.

03

Breakdown and accident work

Consumer and trade incidents handled through a clear control-room instruction.

04

Out-of-hours destinations

Temporary holding and later delivery can be discussed where receiving premises are closed.

05

Condition and status information

Operational updates and available condition information can follow the agreed workflow.

06

Supplier onboarding

Coverage, volume, vehicle classes, storage and SLA requirements reviewed before launch.

How we work

Clear information. Controlled handover.

Good recovery and logistics work depends on accurate information at every stage.

01

Define coverage

Postcodes, primary areas, secondary support and escalation routes are agreed.

02

Define the workflow

Dispatch method, status milestones, photographs and destination processes are documented.

03

Review performance

Volumes, exceptions and response expectations can be reviewed as part of the account relationship.

Start a conversation

Tell us what you need

For immediate roadside recovery, do not use this form—call 01227 206 444.

Your details will only be used to review and respond to this enquiry. For an emergency recovery, call 01227 206 444.

Ready to discuss coverage, capacity or a service requirement?

Commercial enquiriesSpeak to our team
Call recovery: 01227 206 444