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Emergency recovery for motorists

Accident and RTC Recovery

Professional response for collision-damaged, non-rolling and unsafe vehicles across Kent and the South East.

FGH Assist

Careful recovery after a collision

Accident recovery requires a safe scene, clear instruction and appropriate handling of the vehicle. We can coordinate movement to secure storage, an insurer-approved repairer, bodyshop or another authorised destination.

Every instruction is assessed against the vehicle, location, condition, access and intended destination. Where a specialist vehicle class or procedure is required, capability is confirmed before acceptance.

Service scope

What this service can cover

The exact response is confirmed against the job information provided. We avoid making blanket capability claims where vehicle class, load, damage or access changes the requirement.

01

Immediate accident response

Recovery planning based on location, vehicle position and instructions at the scene.

02

Damaged and non-rolling vehicles

Loading requirements assessed against wheel, steering, suspension and body damage.

03

Police-directed movements

Attendance and destination followed according to lawful direction.

04

Secure temporary storage

Vehicle holding while repair, insurer or onward instructions are confirmed.

05

Condition information

Available photographs and visible-condition information can support the handover.

06

Repairer and salvage delivery

Onward movement arranged against authorised destination and release instructions.

How we work

Clear information. Controlled handover.

Good recovery and logistics work depends on accurate information at every stage.

01

Make the scene safe

Emergency-service and highways instructions take priority at an active incident.

02

Establish vehicle condition

Damage, wheel position and access determine the recovery approach.

03

Confirm custody and destination

We establish who is authorising the move and where the vehicle should be held or delivered.

Need help now? We are ready when you call.

24-hour recovery01227 206 444
Call recovery: 01227 206 444