Recovery fleet
Vehicle allocation based on casualty class, condition, location and required movement.
Fleet, facilities and trust
Fleet, Facilities and Accreditations
The vehicles, compound, control processes and operating standards behind FGH Assist’s roadside and commercial services.
FGH Assist
Capability should be visible and verifiable
Customers and procurement teams need to understand how a recovery company operates. FGH Assist matches each instruction to the available vehicle, operator, storage arrangement and destination. Current evidence relevant to an account can be provided during onboarding.
Every instruction is assessed against the vehicle, location, condition, access and intended destination. Where a specialist vehicle class or procedure is required, capability is confirmed before acceptance.
Service scope
What this service can cover
The exact response is confirmed against the job information provided. We avoid making blanket capability claims where vehicle class, load, damage or access changes the requirement.
Secure compound
Controlled vehicle intake, access and release at the Richborough facility.
Recovery control
24-hour job receipt, allocation, communication and escalation.
ISO 9001
Certified quality management system under certificate 22707.
PAS 43
Certified working practices for safe vehicle breakdown and recovery operations.
NHSS 17
Certified sector standards supporting vehicle recovery work on the highway network.
Certified and connected
Certifications and selected partners
The certifications and network relationships supporting FGH Assist's work for motorists, commercial customers and assistance providers.
ISO 9001Quality management
PAS 43Breakdown and recovery operations
NHSS 17Highway recovery standards
Partner marks identify organisations FGH Assist works with or supports; each mark remains the property of its respective owner.